Skip to content
6 ClubSign in
Today's gift code adds 5 moves to a run: find it on the Gift Code pageConnect eight jewels of one colour, corners count, to forge a Six StarEvery cascade wave lifts the multiplier, all the way to x6Bigger groups pay more for every jewel in themAdd the app to your home screen for one-tap play, even offline
Blue envelope with a gold seal for 6 Club support
Help desk · email

6 Club Support

Real people read every message. Tell us what happened, on which device, and we will get back to you, usually within two working days.
Email supportsupport@6club.com.co

What to include

  • Your phone or computer model and the browser you use (Chrome, Safari, Samsung Internet…).
  • What you expected and what happened instead, in a sentence or two.
  • A screenshot if something looked wrong; it often saves several emails back and forth.
  • Your player name if the question is about a profile. Never send your PIN.

Answers you might find faster

A good share of messages ask the same few things. Before writing, it is worth a look at the question page for profiles, saving and gift codes, the rules page for anything about scoring, and the app page for install steps on Android and iPhone.

Ideas and accessibility

We especially want to hear from players who find something hard to see, hard to tap or hard to understand. The jewel shapes, the fixed score bar and the keyboard controls all came from that kind of feedback. Ideas for new badges, levels or game modes are welcome too.

We will never ask for your PIN, a payment, an OTP or a bank detail in any email. If a message claiming to be from us asks for one, delete it.

Support questions

How soon will I get a reply?

Usually within two working days. Bug reports with a screenshot and device details tend to be answered first because we can act on them straight away.

Can support restore a lost profile?

Sadly not. Profiles live only in your browser, so we never hold a copy. We can help you check whether the profile is still there under a different browser or name.

Is there a phone or chat line?

No, email only. Anyone offering 6 Club help by phone, chat app or social media message is not us.